Frequently asked questions

An online shopping cart is similar to the cart you use in physical supermarkets. You add items that you wish to purchase into it and proceed to pay for your order. You can add as many items you want from any of our stores.

"My Account" allows you complete control over your transactions at Aapnorajasthanshop.com. You can manage / edit all your personal data like address, phone numbers, passwords etc.

You can view your orders and their status here Option.

A shipping charge is applicable on all items at Aapnorajasthanshop.com. You can view your shipping charges before checking out for payment unless mentioned as ?Free Shipping?.

All item prices on Aapnorajasthanshop.com are inclusive of tax(s) (wherever applicable).

Not available at this moment. We deliver more than 3000 locations within India. However, this feature will be enabled very shortly.

The product shall be picked up by our designated logistics partner. The customer has to return back the material with original Invoice and he/she should retain the copy of the same for future reference.

For more details, please read our section on the Aapnorajasthanshop Terms of Use.

If an item ordered on Aapnorajasthanshop is delivered in a damaged / defective condition, then customer has to inform us with in 24hrs or through email at support@villagecraftz.com or by calling us at 0141- 2705146, mentioning your order number which was posted through auto-mail once the order is placed at Aapnorajasthanshop.com. The product shall be picked up by our designated logistics partner. The customer has to return back the material with original Invoice and he/she should retain the copy of the same for future reference. For more details, please read our section on the Aapnorajasthanshop Terms of Use.

Aapnorajasthanshop offers you a credit card, debit card & net backing payment options.

At Aapnorajasthanshop, it is safe to use your credit card to make payment for your order.

Aapnorajasthanshop uses CCAvenue for processing their payments. CCAvenue uses the latest encryption technology to ensure that information is transmitted from your browser to our servers safely over the Internet on a Secure Socket Layer (SSL) link.

All your personal information like user name, passwords, credit card number, transaction history are encrypted so that they cannot be read as it travels over the Internet.

Further, at Aapnorajasthanshop, we insist on you entering the CVV (Credit Verification Value) number on your credit card. This is a 3 digit number which follows your credit card number and is given at the back of the card. In other words, even if someone has access to your credit card number alone (this is possible since you leave behind this number every time you transact with your card anywhere, including physical stores / outlets), they cannot use it to transact at Aapnorajasthanshop without the CVV number.

For more details, please do read our Privacy Policy .

Yes you can send the products mentioning the shipping address at the time of ordering where you want to get the parcel delivered.

No, we donot have minimum order value.

No. Order once confirmed by us, the order will not be cancelled/change but only exchange is allowed. For more information please check our Terms of Use Policy.

We will be glad to help you. You can call our Customer Service Help Line on 0141-2705146 between Mondays to Saturdays between 10:00AM to 6:00PM or mail us at support@villagecraftz.com (except bank holidays & All National Holidays).

You can subscribe newsletters at Aapnorajasthanshop which get emailed to subscribers on a regular basis.